Veterans and Family Wellbeing

This page is for Veterans and their Family.

Who is a Veteran?

A Veteran is defined as a person who is serving or has served in the ADF. If you fit this definition then you are a Veteran. If you are a Veteran or a Family member of a Veteran and you need assistance then please complete the following Triage form. This webform will be sent automatically to a Network Duty Advocate.

Our objective is to provide the best possible support to Veterans and Families and the following information will help us support you effectively more quickly.

We also accept referrals from all organisations supporting Veterans and their Families.

After we receive your completed form we will contact you as soon as we can.

If you require immediate assistance then please contact:

  • 24/7 Crisis service (PVA) – 1300 553 835
  • Open Arms – Free counselling, treatment programs and suicide prevention training: 1800 011 046
  • Lifeline – Crisis support and suicide prevention help: 13 11 14
  • 1800RESPECT – Help for people impacted by sexual assault, domestic or family violence and abuse: 1800 737 732
  • ADF all hours support line – Helps ADF personnel and their Families access mental health services: 1800 628 036

Wellbeing Support Officer program

The Wellbeing Support Officer (WSO) program is Veteran Advocacy’s frontline to connect with Veterans and their Families in need of support. WSOs connect Veterans to useful resources to enable Veterans to improve their wellbeing and quality of life.

WSOs must undertake training to allow them to practice and offer the best service to Veterans in a safe and confidential environment. RSL NSW has developed the successful Wellbeing Support Officer (WSO) Program. This Program was established to train RSL NSW members to connect veterans in their community to training and employment pathways, housing providers, counselling and health services, and DVA wellbeing and compensation claims support and advocacy.

Triage form

As part of your Wellbeing Assessment, we would like you to provide the Network with some Personal Details which will allow the Network to assist you. The first form is the Triage form.

The Triage form provides with information that allows the Network to make an immediate assessment of your wellbeing status. The results will direct our efforts in supporting you. Please use the eTriage form to make first contact with the Network.

Wellbeing Assessment Survey

After you have completed and submitted the Triage form, an Advocate will contact you over the phone or in person if you live on the Mid North Coast of New South Wales. After that contact, the Advocate may ask you to complete our second form, your Wellbeing Assessment Survey.

Where are Veterans located?

There are two sites which provide data on where Veterans are located in NSW: